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Notice of Intention to Commence Regulatory Action Over Failure to Meter Maximum Demand Electricity Customers

The Nigerian Electricity Regulatory Commission (NERC) in line with its mandate to ensure that the rights of electricity customers are protected and guarantee investors fair returns on their investments had in June 2016, after consultation with the operators, directed electricity distribution companies (DisCos) to conclude metering of all maximum demand (MD) electricity customers in their networks not later than November 30, 2016. The Commission at the expiration of that Notice granted three months moratorium which expires February 28, 2017 to enable the Discos effectively execute the metering deployment plan for MD customers.

Sequel to the above directives and approach of the expiration date of the moratorium period, it is hereby put on notice that the Commission shall commence regulatory action against any defaulting DisCo(s), beginning March 1, 2017.

Any electricity customer on MD category who is yet to be metered as at February 28, 2017 should report to the Commission through any of our Forum Offices as indicated below: -

ADDRESSES OF NERC FORUM OFFICES FOR ELECTRICITY CUSTOMER COMPLAINTS

1. Abakaliki Forum Office No. 3 Ezekuna Crescent, Off Nsugbe Street,
Abakaliki, Ebonyi State.
Telephone No: 09037808590
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. Abuja Forum Office
No.14, Road 131, Gwarinpa, Abuja
Telephone No: 08146862225
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

3. Awka Forum Office
Plot 80, Aroma Junction Layout,
Awka – Onitsha Express,
Opposite CBN, Awka, Anambra State.
Telephone: 09037808594
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

4. Benin Forum Office
No. 34, Akpakpava Street, Benin City
Telephone No: 09037808592
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

5. Eko Forum Office
No 61 Odunlami Street, Off Marina, Lagos Island
Telephone No: 08106807261
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

6. Enugu Forum Office
No. 27 Ogui Road, Enugu, Enugu State.
Telephone No: 08146862230
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

7. Gombe Forum Office
Government Layout GDP/2,
Along Ministry of Education Road,
Gombe, Gombe State.
Telephone: 08140440079
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

8. Ikeja Forum Office
No. 199, Obafemi Awolowo Way
Alausa, Ikeja, Lagos.
Telephone No: 08106807298
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

9. Ibadan Forum Office
Jibowu Street, Opposite Magara Police Station,
Iyaganku, G.R.A. Ibadan. Oyo State.
Telephone No: 08146862252
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

10. Jigawa Forum Office
Dutse GRA,
Dutse, Jigawa State
Telephone: 07031704827
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

11. Jos Forum Office
No. 5a Rayfield Road, Jos. Plateau State
Telephone No: 09037808597
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

12. Kaduna Forum Office
No.22, Ahmadu Bello Way, Opposite NNDC Building, Kaduna, Kaduna State.
Telephone No: 08106807299
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

13. Kano Forum Office
No.2, Miller Road, Bompai, Nassarawa G.R.A, Kano, Kano State.
Telephone No: 08146862222
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

14. Katsina Forum Office
No. 7 Abuja Crescent,
Off Hassan Usman Katsina Road,
Katsina, Katsina State.
Telephone: 07031704821
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

15. Port-Harcourt Forum Office
Vhelberg Imperial Hotel,
Plot 112 and 112A, Bank Anthony Avenue, Off Ordinance Road,
Port Harcourt, Rivers State
Telephone No: 08106807289
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

16. Yola Forum Office
No. 5 Nguroje Street, Karewa Extention
Jimeta/Yola, Adamawa State
Telephone No: 09037808535
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

17. Makurdi Forum Office
Hepzibah Plaza, Atom Kpera Road,
Opposite Makurdi International School,
Makurdi, Benue State
Telephone No: 09037808535
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

18. Owerri Forum Office
No. 1 C.B Anyanwu Road, Housing Area B,
Exclusive Garden by Achike Udenwa
Estate Owerri, Imo State
Telephone No: 08062251350
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

19. Owerri Forum Office
No. 1 C.B Anyanwu Road, Housing Area B,
Exclusive Garden by Achike Udenwa
Estate Owerri, Imo State
Telephone No: 08062251350
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Electricity customers who have advanced money to the electricity distribution companies through the now wound down Credited Advance Payment for Metering Initiatives (CAPMI) are advised to make use of this complaint redress mechanism. The Commission is by this notice advising electricity customers not to take laws into their hands by attacking staff of electricity distribution companies. They may wish to be guided not to resort to legal proceedings as the first option in seeking redress, but to explore the Commission’s redress mechanism to save litigation cost and time.

For further enquiries visit our website www.nercng.org.
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Announcer: Management